Privacy Notice
Privacy as principle,
not merely compliance.
This Privacy Notice explains how personal information is collected, used, stored, disclosed, and protected when you visit the Rangnoi Reserve website, submit an enquiry, or otherwise engage with us in connection with potential private use of the estate.
Operated by Exclusiventure Pte. Ltd. (UEN: 201940823D) on behalf of Rangnoi Reserve. Effective Date: May 2026.
This Notice applies to website visitors; individuals who submit a private enquiry; principals, family office representatives, executive assistants, advisors, concierges, producers, or other representatives who contact us; persons who request the House Paper, a proposal, or further correspondence; and persons whose information is submitted to us in connection with a proposed private arrangement.
We may collect personal information you provide directly, information generated through use of the website, and information arising during subsequent communications.
A. Information You Provide Directly
This may include your name; title, role, or office capacity; email address; telephone or messaging number; company, family office, agency, or organisation name; country or city of origin; preferred contact method; details of the enquiry; preferred timing or date range; form of use; party size; privacy preferences; special considerations or logistical notes; and any other information you choose to provide.
B. Information Collected Through Website Use
This may include IP address; browser type and version; device type; operating system; referral source; pages viewed; time spent on pages; approximate location derived from IP; website interaction data; and cookie, consent, and analytics data.
C. Information Collected During Subsequent Communications
This may include follow-up correspondence, scheduling details, document request history, records of communications, preferences relevant to the handling of the enquiry, and identity and contact details of authorised representatives or office contacts.
Information may be used to respond to enquiries; assess whether an enquiry is suitable for private continuation; provide the House Paper or other requested materials; communicate regarding timing, party structure, intended use, and general suitability; manage private correspondence; protect the estate, our team, and our operations; detect misuse, spam, fraud, or unauthorised activity; improve website performance, security, and presentation; maintain internal records; comply with legal, regulatory, or risk-management obligations; and establish, exercise, or defend legal rights.
Depending on the nature of the interaction, personal information may be processed because it is necessary to respond to a request or to take steps at your request before entering into an arrangement; because it is necessary for legitimate interests such as secure website operation, estate protection, private enquiry review, and business administration; because consent has been given where consent is required; or because processing is necessary to comply with legal or regulatory obligations.
Where consent is relied upon for a particular activity, consent may be withdrawn at any time, subject to legal and operational limitations. Withdrawal does not affect processing already carried out lawfully before withdrawal.
Rangnoi Reserve is presented and handled as a private-use proposition. Privacy forms part of the operating philosophy of the house.
Information submitted through the website is handled on a need-to-know basis and only by persons, advisors, operators, or service providers who reasonably require access for enquiry handling, site administration, security, compliance, or communications.
Submission of an enquiry does not place any information into the public domain, nor does it entitle any person to disclose, publish, or imply access, availability, or affiliation.
Cookies and similar technologies may be used to ensure core website functionality, remember preferences where relevant, understand website traffic and performance, improve design and usability, and support security and abuse prevention. Further details are set out in the Cookie Notice.
Personal information may be shared only where reasonably necessary and appropriate, including with website hosting providers; analytics, consent-management, and security providers; CRM, form-processing, and communications providers; professional advisors including legal, financial, accounting, insurance, and compliance advisors; affiliated operational counterparties involved in handling a serious private enquiry; and service providers who help operate the website or administer communications.
Information may also be disclosed where required by law, regulation, court order, lawful request of a competent authority, or where reasonably necessary to protect rights, safety, security, or property, or to establish, exercise, or defend legal claims.
Personal information is not sold or rented to third parties for general marketing purposes.
Because enquiries may arise across jurisdictions and service providers may operate internationally, personal information may be processed, accessed, or stored outside the country from which it was submitted. Where that occurs, reasonable steps are taken to maintain appropriate safeguards, confidentiality protections, and controlled access.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to and managing enquiries, maintaining internal records, meeting compliance and audit requirements, resolving disputes, establishing or defending legal claims, and preventing misuse or repeated unwanted contact.
If an enquiry does not proceed, limited records may still be retained for internal reference, compliance, and estate protection, unless a longer retention period is required or justified.
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, misuse, loss, disclosure, or alteration. No internet-based transmission or storage system can be guaranteed as absolutely secure. While privacy and security are taken seriously, absolute security cannot be warranted.
Rangnoi Reserve is not operated as a mass-marketing property. If you contact us, correspondence directly related to your enquiry or requested materials may be sent. Occasional follow-up communications may also be sent where there is a legitimate and relevant connection to a prior enquiry. If you do not wish to receive further communications, you may contact us at any time and request that they stop.
Subject to applicable law, you may have rights to request access to personal information held about you; request correction of inaccurate information; request deletion where appropriate; object to certain processing; request restriction of certain processing; withdraw consent where processing is based on consent; and request information about how data is handled.
To exercise any such rights, please contact us at the address below. Reasonable verification of identity may be requested before responding.
This website may contain links to third-party websites, platforms, or services. Rangnoi Reserve is not responsible for the privacy practices, content, or security of those third parties, and their own policies should be reviewed separately.
This website is not directed to children, and personal information is not knowingly collected from children through the website except where a responsible adult chooses to provide limited child-related details in connection with an enquiry. Such information is handled carefully and only to the extent genuinely required for safeguarding, provisioning, rooming suitability, or activity feasibility.
This Privacy Notice may be updated from time to time to reflect legal, operational, technical, or presentational changes. The current version will be posted with a revised effective date.
For privacy-related questions or requests, please write to concierge@rangnoireserve.com. All correspondence is handled personally and in confidence.
Exclusiventure Pte. Ltd. · UEN: 201940823D